When your NAT is closed, some actions (including trying to use remote play on PS4) are usually not allowed on your network.
If none of the previous potential fixes worked for you, there may be a Network Address Translation (NAT) problem. If you cannot use this port, you will need to adjust the router’s port forwarding settings to enable communication with PlayStation 4 over the Internet.įor details on the port numbers used for remote playback and adjusting the settings, see the instructions that came with the router or contact your ISP. Make sure that all ports> UDP 9296, UDP 9297, UDP 9303 are open. Choose the lowest possible resolution and frame rate.ĭevice Management> Sound, Video and Game Controllers: Right click on the PS4 controller and select Update Driver.When you connect your computer to PS4, a pop-up window will appear.Remote play application on your Windows computer: Changing the resolution and frame rate may be helpful. If the internet bandwidth is slower, it can affect your experience. Return to remote playback, enter the codes and click Register.Ĭheck the resolution and frame rate of your computer on your PS4 for Remote Playback.Select Add Device and the codes will appear on the screen.Go back to PlayStation 4 and go to Settings> Remote Play Connection Settings. Click Register manually in the lower left.For more information, see the antivirus software instructions. Try disabling your antivirus software’s firewall settings, or add the remote play app to the exceptions of the firewall program. Make sure your computer’s antivirus software is not blocking your connection to PS4 for remote playback.Īntivirus software on your computer may block communication between your PS4 and your computer. Check the resolution and frame rate of your computer on your PS4 for Remote Playback.I have looked online and nothing has helped. "Cannot access the USB storage device CE-31414-3". With both of them when the backup actually starts I get the following error message: I have tried using a FAT32 and exFAT external drive. All because they never thought there might be a power outage during a save. I'm trying to backup my drive because I had a power outage while playing Shadow of War and I lost my savegame. If I stop using the USB device as extended storage then try the backup, it tells me that the device is not connected.īut I can only connect as extended storage! This is a catch-22 and very frustrating! The connected USB Storage is being used as extended storage". Then I go to System → Backup and Restore → Back up PS4, but it gives the following error: However when I connect my external drive there is only one option: 'Use this Extended Storage'. It seems simple: connect the drive, select backup PS4, hit 'Go'.
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